Our website address is: www.wincart.com.bd

If you are not entirely satisfied with your purchase, we’re here to help.

Return

You have 7 (Seven) working days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

We’ll return the product/s after 7 (Seven) working days days from receiving the product/s if it meets the eligibility rules.

Refund

You have 7 (Seven) working days to refund an item from the date you received it.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

We’ll refund the amount after 15 (Fifteen) days from receiving the product/s if it meets the eligibility rules.

Please inspect your product carefully in the presence of the delivery personnel at the time of delivery.
 
If you find any issue such as damage, defect, or incorrect item, you must inform the delivery person immediately and return the product on the spot.
 
Once the delivery has been completed and the delivery personnel has left, no return, exchange, or refund requests will be accepted under any circumstances.
 
By accepting the delivery, the customer agrees that the product has been received in good condition.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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