Domestic Shipping Policy

Shipment processing time

All orders are processed within 7-10 working days.

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Express Delivery Inside DHK12 Hrs150 BDT
Inside DHK Regular3 business days60 BDT
Outside DHK Regular3-7 business days120 BDT

*If any delay occurs, wincart bd can hold the order for 10 days to process, after that wincart bd will refund the money to customer if they paid any advance.

Shipment confirmation and order tracking

Customers will receive a shipment confirmation and tracking number.


Wincart bd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

No international shipping is possible currently.

Returns Policy

Customer will get 3 days to return the product after receive. After return, when the product will be received by the store keeper than customers can claim for refund if they paid any advance.

Customers need to pay the cost of return & risk of returning the Goods to Us. Customer should send the Goods at the following address:

Shop#1 – Ga, Ground Floor,

U.A.E Moitry Complex,

Kemal Ataturk Avenue,


We cannot be held responsible for goods damaged or lost in return shipment.  

Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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